Privacy Notice | Kavenstead

About This Notice

This Privacy Notice applies to the Kavenstead website at kavenstead.com and to any information submitted through it. It is provided for the information of visitors and does not constitute legal advice.

Kavenstead Digital Services Ltd is the operator of this website. Our registered office is Suite 4, 89 Clerkenwell Road, London, EC1R 5BX. You can reach us by email at [email protected].

This notice describes our current understanding of how information is collected and used. Where certain practices have not yet been formally reviewed or confirmed, we say so. We encourage visitors to contact us with any questions not addressed here.

Information We Collect

We may collect information in the following circumstances:

When you complete and submit the enquiry form on the Enquire page. The form collects your name, email address, the type of request you have selected, and the content of your message.
When you contact us directly by email or telephone. In this case, we receive whatever information you choose to provide in that communication.
Through standard web server logs, which may record the IP address from which a page request was made, the date and time of the request, and the page requested. We do not use this information to identify individual visitors.

We do not knowingly collect information from children under the age of 16. If you believe a child has submitted information through this site without appropriate consent, please contact us using the details below.

How We Use Submitted Information

Information submitted through the enquiry form is used solely for the purpose of responding to your enquiry. We do not use it for promotional purposes, nor do we share it with third parties for their own use.

We may use the email address you provide to ask for clarification about your request, to send an acknowledgement of receipt, and to issue our response. We will not send unsolicited correspondence to any address collected through the enquiry form.

Retention

We intend to retain enquiry correspondence only for as long as it is necessary to address the matter raised. We have not published a fixed retention schedule as the appropriate period will depend on the nature of each enquiry. If you wish to understand how long a specific enquiry will be retained, please ask when you submit it.

Sharing of Information

We do not sell, rent, or otherwise transfer your personal information to third parties. We may share information with service providers who assist in the operation of this website, but only to the extent necessary for that purpose and subject to appropriate confidentiality arrangements. We are not in a position to name those providers at this time; visitors with concerns about third-party involvement should contact us directly.

Cookies and Tracking

This website does not currently use third-party analytics services or advertising cookies. Standard browser cookies may be set by the web server for technical reasons, but we do not use them to track individual visitors across the internet or to build user profiles.

If our use of cookies changes in future, this notice will be updated to reflect the change before it takes effect.

Your Rights

You may have rights in relation to personal information we hold about you, depending on applicable law. These may include the right to ask what information we hold, to request correction of inaccurate information, or to request deletion where we have no ongoing reason to retain it. To exercise any such right, please contact us at [email protected]. We will respond as promptly as the nature of the request allows.

We note that this notice does not constitute a formal statement of compliance with any specific data protection regulation. Visitors with regulatory compliance concerns should contact us directly to discuss the position.

Changes to This Notice

We may update this notice from time to time. Any changes will be published on this page. We recommend revisiting this page periodically if you submit enquiries through the site on a regular basis.

Contact

For any question about this notice, please contact:

Kavenstead Digital Services Ltd
Suite 4, 89 Clerkenwell Road
London, EC1R 5BX
United Kingdom
[email protected]